Are you no longer happy with your current internet service provider (ISP)? Do you think that you are not getting enough of what you are paying for? Switching to a better ISP can be risky, but it is surely something to consider. As the saying goes, “there is plenty of fish in the sea,” so go ahead and find a better fish, or should I say a better ISP for you.
Some internet service providers try to sway consumers with bonus deals here and there, shaking up their ability to decide for themselves. To not be deceived by these upselling strategies, consumers need to be more mindful of the quality of service they get. To kickstart your journey in switching to a better ISP, here is a list of points that you should consider:
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Table of Contents
What are you looking for in an internet service?
Of course, one of the most important things to consider is the internet speed. But there is more to an internet service than the speed it offers, such as the quality of customer service, cost, data caps, reliability, and binding contracts. It is important to know which of these aspects is/are the reason/s behind your decision to switch to another option. Sorting multiple reasons by their significance would also be of great help in choosing a internet provider plans that would offer solutions to your concerns.
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How do you unsubscribe to your current ISP?
Once you have decided to switch options, the first thing to do is to read through the terms of service or your contract with your current provider. Look for any mention of termination fees which could cost you a bunch of money. If you do not have a physical copy of the agreement, you can access it by logging into your account on your ISP website. To gain more clarity about the terms of service, you can always contact your provider. As you do this, you must be on your guard because you might be redirected to a retention specialist who could again twist your decision by offering you irresistible packages.
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How do you pick the right ISP?
If you have managed to resist the offer of the retention specialist of your current internet provider, your next step is to look for a new ISP that fits your needs. Remember the important aspects mentioned in No.1? You will need them again in choosing the right provider. You have to look for a provider that could address the concerns you listed earlier. One way to do this is to ask for first-hand experiences of your friends or relatives from the ISPs they have tried. You can also try to ask for opinions of strangers on the internet but you have to be extra careful because some of these “strangers” are actually paid to advertise a certain provider.
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Subscribe to the new one before canceling the old one.
Once you have decided about what ISP to go to, you can reach out to them to place your order and schedule for installation. Once confirmed, you can now cancel your subscription to your old provider. Be sure to accomplish all of this in the exact sequence because you do not want to be left with no internet even for just a day which could happen if you cancel the old one first.
Be sure to keep these points in mind for a flawless journey of switching to a better internet provider. As a bonus tip, always maintain a firm look in dealing or negotiating with ISPs to not be bewitched by their deceiving marketing strategies.
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